Privacy Policy

Introduction

At Pinstars Casino, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit or use our website pinstars-casino.best (referred to as the “Website”). By using our services, you consent to the practices described in this policy.

Data Collection

We collect and process the following types of personal data:

Information provided during account registration, including your name, email, phone number, and address.
Financial transaction details related to deposits, withdrawals, and wagering activity.
Communications with our support team via email, chat, or other channels.
Technical and usage data, including IP addresses, browser types, and device information.
Information received from third-party services for fraud prevention and identity verification.

How We Use Your Information

Your personal data is used for the following purposes:

To provide and manage your account.
To process transactions and verify payments.
To enhance website security and prevent fraud.
To comply with legal and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
To offer customer support and respond to inquiries.
To send promotional offers, where consent is given.

Cookies and Tracking Technologies

We use cookies to enhance your experience on the Website. These cookies help us:

Recognize registered users and simplify login.
Improve site functionality and performance.
Conduct analytics and gather insights to optimize user experience.

You can manage cookie settings through your browser preferences. However, disabling cookies may affect certain features of the Website.

Data Sharing and Disclosure

We do not sell or share your personal data with third parties except in the following cases:

When required by law or regulatory authorities.
With payment processors for secure transaction processing.
With service providers assisting us in site operations and fraud prevention.
When necessary to protect our legal rights or enforce our Terms and Conditions.

Data Security and Retention

We implement security measures to protect your personal data from unauthorized access, loss, or misuse. Your data is stored securely and retained as long as necessary for legal compliance, business operations, and dispute resolution.

International Data Transfers

As a global service, we may transfer your data outside of your country of residence. When doing so, we take appropriate safeguards to ensure data protection in line with applicable privacy laws.

Your Rights

You have the right to:

Access, correct, or update your personal data.
Request data deletion, subject to regulatory obligations.
Object to data processing for marketing purposes.
Withdraw consent for data usage where applicable.

To exercise these rights, please contact our support team.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal and operational requirements. Any significant changes will be communicated via the Website.

Contact Information

If you have any questions regarding this Privacy Policy, please reach out to our support team via email at [email protected].